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Site Guide 

The City of Cape Town internet site has been designed to reflect the nature of work and services provided by the city. We have considered the feedback and suggestions of you the user by incorporating much of that feedback into our site.  We sincerely hope that it creates a pleasant and useful place for all audiences to obtain information. Our aim is to make local government accessible to our citizens with two-way communication about services and the political process that affects them.

Viewing
Should you experience difficulty viewing the site or encounter any non-functional parts within, please let us know at citynews@capetown.gov.za  A number of documents on this site are offered in Adobe's Portable Document Format (PDF), and to view and print these you will need Adobe Acrobat. This is freely available from the Adobe website, and where appropriate on this site a link will be displayed.


How is the web site organised ?
The web site is focussed along service lines, rather than organisational lines.

Home Page
The home page is designed to reflect the most up-to-date information. City News Online is published as and when information of a broader interest becomes available. The left hand Home page navigation button reflects some of the most sought after information or services pages and also the current campaign websites.

Navigation
The Yellow tabs (Home, Residents, Business, Visitors, Council and Useful Contacts) under the page header form the primary navigation - each of these links is an entry point to a logical grouping of council services and/or information. The menu on the RHS of each page will provide the search box, followed by context-sensitive links (for example, if you are on the Residents page, the links will pertain to resident-oriented services, like Amenities, Electricity etc).

Feedback Form
Your feedback enables us to know what you think of our web site and provides valuable information regarding any perceived shortcomings.  Any other service queiries are routed to the relevant operational centres, see useful contact page.

Who maintains our internet site ?
The site is entirely maintained by City of Cape Town personnel, spread over many Departments. The Departments are responsible for developing and maintaining their own subsites with the assistance of skilled IS&T and Communication Department personnel. This decentralised approach fits the City of Cape Town's aims of creating an internet site that is well maintained and dynamic.

Copyright

The information created by the City of Cape Town on this site is the property of the Council. Unless otherwise specified, permission to include URL references to this information for non-commercial purposes is granted provided that each such reference acknowledges that the information resides at and is the property of the City of Cape Town.