*Name and surname* Required field
*Business partner number* Required field(This is the 10 digit number used by the City to identify an individual or an organisation, where not applicable, please provide your SA ID number)
*Email address* Required field
*Daytime contact number* Required field
*Is your business locally owned?* Required fieldYesNo
Where not locally owned, please indicate relationship belowSelect the most appropriate option. Select an option Provincial company branch National company branch International company branch Other
If other, please provide a short description below 2000 characters remaining
*Which one of the following categories best describes your business activities? * Required field(Please select the most appropriate option from the list below) Select an option Agriculture, forestry and fishing Human health and social work activities Information and communication Real estate activities Accommodation and food service activities Administrative and support service activities Arts, entertainment and recreation Construction Education Electricity, gas, steam and air conditioning supply Financial and insurance activities Manufacturing Mining and quarrying Professional, scientific and technical activities Public administration and defence; compulsory social security Transportation and storage Water supply; sewerage, waste management and remediation activities Wholesale and retail trade; repair of motor vehicles and motorcycles Other
*Which business service/process is causing red tape for your business? * Required field(Please select the most applicable option from the list below) Select an option Advertising and signage: General first and thrid party signage Advertising and signage: Temporary signage Advertising and signage: Other Business support and Trading: Access to training and information Business support and Trading: Business license Business support and Trading: Certificate of acceptability Business support and Trading: Informal trading permit Business support and Trading: Other CCT service requests: Logging C3 notifications Community and Health Services: Atmospheric emmissions licence Community and Health Services: Burning permit Community and Health Services: Environmental health inspection Community and Health Services: Fire Clearance certificates Community and Health Services: Liquor license Community and Health Services: Public art permit Community and Health Services: Other Electricity services: Connectivity Electricity services: Other e-Services: E-billing e-Services: Motor vehicle licence renewals e-Services: Municipal accounts e-Services: Other Film and Events: Event permit Film and Events: Film permit Film and Events: Permit to display fireworks Film and Events: Other Land use and building plan applications (DAMS): Building plans Land use and building plan applications (DAMS): Land Use applications Land use and building plan applications (DAMS): Other Ombudsman office: Lodging a complaint with the Ombudsman Ombudsman office: Other Property Management: Public land transfers Property Management: Other Road and Transport services Supply Chain Management: Procurement process Supply Chain Management: Registering as a City Vendor Supply Chain Management: Submitting a RFQ Supply Chain Management: Submitting a tender Supply Chain Management: Other Water and sanitation services: Connectivity Water and sanitation services: Other Other
*Which element of the business service/process is causing the red tape?* Required field(Please select one)Process (e.g. Steps involved in acquiring or applying for a service or permit)People (e.g. Engagements with CCT officials)Systems (e.g. Apps, Platforms and Portals)Regulation (e.g. Rules, Laws, Policies and By-laws)
*Rate the extent to which the issue has impacted your business* Required field1 = Low; 5 = Extremely high12345
*Kindly elaborate on the rating you selected above* Required field(Please provide your comprehensive feedback below) 4000 characters remaining
*Kindly share any ideas or suggestions that you may have to improve the quality of the identified process/service* Required field(Please share your comprehensive feedback below) 4000 characters remaining
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